As remote work becomes more mainstream in the business world, employee monitoring is also on the rise. Employee desktop monitoring is used as a method of keeping track of computer activity while employees are working. While this is a good tactic for improving productivity, it can also create privacy concerns amongst employees. Here is some insight on the pros and cons of employee desktop monitoring to help you determine whether or not it’s right for your business.
Pro: Worker Productivity
Simply knowing that they are being monitored is enough to encourage employees to work harder. However, employee desktop monitoring software can also provide you with detailed insight into your employees’ work performance. This knowledge allows you to reward workers that are maintaining a high work performance and help non-productive workers improve.
Con: Work vs. Personal
Often times, remote workers use their personal laptops to perform work tasks as well. With certain monitoring software, there is no way to distinguish between work and personal activity. As technology advances, desktop monitoring software is able to obtain more information, which may not always be relevant to job performance.
Pro: Increased Security
Employee desktop monitoring software helps to protect against internal theft. It’s estimated that 30% of inventory shrinkage is a result of internal theft. In addition to internal theft, desktop monitoring also helps protect your computers against an external security breach. Phishing emails are one of the most common ways that hackers breach business networks. Monitoring employee activity ensures that employees aren’t accidentally clicking on malicious links.
Con: Employee Morale
Employee satisfaction can make or break a company’s success. Implementing employee desktop monitoring software can sometimes make employees feel as though their privacy is being violated. They may wonder why you deem it necessary to observe them and attribute it to a lack of trust within the workplace. This could lead to the opposite of increased productivity, instead of discouraging employees from working and causing job dissatisfaction. .
Contact J&P PC Solutions for Your Desktop Monitoring Services!
J&P PC Solutions is Baltimore’s Premier IT Consulting and Managed Services Firm. J&P went independent in February of 2018 and specializes in providing customized IT support and service for all industries including data management, construction, mental health, and more.
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